Privacy Policy

Privacy Policy for Vizion Concepts Pty Ltd (www.vizionconcepts.com.au)

Effective Date: [Insert Effective Date]

At Vizion Concepts Pty Ltd, your privacy is important to us. This Privacy Policy outlines how we collect, use, and share your personal information when you interact with our website (referred to as the "Site").

1. Personal Information We Collect

When you visit our Site, we automatically gather specific information about your device, which may include details about your web browser, IP address, time zone, and cookies installed on your device. We also collect information about the web pages or products you view, the websites or search terms that led you to our Site, and your interactions with our Site. This information, collectively referred to as "Device Information," is collected through various technologies, including:

  • Cookies: Data files placed on your device, often containing a unique identifier. For more information on cookies and how to manage them, please visit this link.
  • Log Files: These files track activities on the Site and contain data such as your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • Web Beacons, Tags, and Pixels: Electronic files used to record how you navigate our Site.

When you make a purchase or attempt to do so, we collect certain information from you, including your name, billing and shipping addresses, payment information (including credit card details), email address, and phone number. This information is referred to as "Order Information."

In this Privacy Policy, "Personal Information" includes both Device Information and Order Information.

2. How We Use Your Personal Information

We primarily use the Order Information we collect to process your orders, including payment processing, shipping arrangements, and providing invoices or order confirmations. Additionally, we use Order Information to:

  • Communicate with you.
  • Evaluate orders for potential risks or fraud.
  • Provide information or advertising about our products or services, in accordance with your preferences.

We use Device Information to help us identify potential risks and fraud, enhance and optimize our Site, and generate analytics about how users navigate and interact with our Site. This also helps us assess the effectiveness of our marketing and advertising campaigns.

3. Sharing Your Personal Information

To assist us in using your Personal Information, we share it with third parties. For instance, we rely on Shopify to operate our online store. You can learn more about how Shopify handles your Personal Information by visiting their Privacy Policy. We also use Google Analytics to gain insights into how our customers use our Site. Learn more about Google's use of your Personal Information here, and opt-out of Google Analytics here.

We may also share your Personal Information to comply with relevant laws and regulations, respond to legal requests like subpoenas or search warrants, or safeguard our rights.

4. Behavioral Advertising

As mentioned earlier, we use your Personal Information to provide you with targeted advertisements or marketing communications that we believe may interest you. To understand more about how targeted advertising works, please visit the Network Advertising Initiative's educational page here.

You have the option to opt out of targeted advertising via these links:

You can also opt out of some services through the Digital Advertising Alliance's opt-out portal, available here.

5. Do Not Track

Please be aware that we do not modify our data collection and use practices when we receive a Do Not Track signal from your browser.

6. Your Rights

If you are a European resident, you have the right to access your personal information held by us, request corrections or updates, or ask for deletion. To exercise this right, please contact us using the contact details below.

Please note that we process your information as necessary to fulfill contracts (e.g., orders placed through the Site) or for our legitimate business interests. Additionally, your information may be transferred outside of Europe, including to Canada and the United States.

7. Data Retention

Order Information is maintained for our records when you place an order through the Site, unless you request its deletion.

We do not store your credit card number details. Credit card transactions are processed using Secure Sockets Layer (SSL) technology to ensure the security of your personal information.

If you choose to use PayPal for payment, PayPal's privacy policy will apply to the information you provide.

8. Changes

We may update this Privacy Policy periodically to reflect changes in our practices or for operational, legal, or regulatory reasons.

9. Contact Us

If you have questions or concerns regarding our privacy practices, wish to access, modify, or delete your personal information, or make a complaint, please contact us via email at info@vizionconcepts.com.au or by mail at:

Vizion Concepts Pty Ltd. 
18 Rapid Way, Pakenham. Victoria 3810

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